If you are and would like to be part of a dynamic group and a notable global company looks no similarly! Our client offers a brilliant possibility for worldwide German-speaking applicants. In this position, you make sure to provide the high customer support stage toward the business enterprise’s distributors, but notably, contend with the order control manner and supporting your clients with the answer-orientated carrier about their queries.
- Daily execution of responsibilities and duties according to organization guidelines and processes
- Supervise the order scheduling techniques to make sure the most valuable consequences
- Perform order control obligations (order entry, seasoned-lively follow up on deliveries, and many others)
Field carrier management and scheduling
- Prepare reports primarily based on records analysis and offer steering and advice primarily based on them.
- Ensure that client inquiries are treated by the performance and service requirements
- Deal with complicated and straightforward troubles, including court cases and inquiries.
- Drive client-focused conduct all through the agency
- Serve as the main factor of touch for all order achievement requirements
What is in it for you?
- Competitive Salary
- International working environment
- Fantastic location in the metropolis center of Rotterdam
- 36 h per week
- Transport fee paid
- 25 vacations days
- Ideally, at the least 1-2 years of enjoying with order control/customer support.
- Strong communication competencies, each written and verbal
- Excellent information on German and English
- Time management and prioritization capabilities.
- Strong interpersonal abilties such as listening skills, trouble solving, and decision making.
- I am taking possession of offering quality in magnificence customer support.
- Flexible, seasoned-active, and “can do” attitude to problem-solving and customer service.
- Ability to work independently in addition to a team.
- Previous enjoy with ERP structures (preferably SAP)
Knowledge of SAP is particularly preferred
The employer is an international player with a aaaugh and energetic customer service group. Please observe that this mission is a maternity depart, with a few possibilities to live longer within the organization afterward.